Latest Articles

April 27, 2026 6 min read

How could AI change the patient experience in the doctor’s office? (2026)

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April 20, 2026 6 min read

The industries where one bad quarter of business reputation management cost more than a full year of getting it right (2026)

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April 13, 2026 6 min read

athenahealth Partners with rater8 to Add AI-Powered Reputation Management to Industry-leading AI-native athenaOne® Solution (2026)

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April 6, 2026 6 min read

VA announces winners of the 2025 Veterans Health Administration Patient Experience Awards

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March 30, 2026 6 min read

Experian Health’s 2026 State of Patient Access Survey Reveals Patient Experience Is Improving, but Big Challenges Remain for Healthcare Providers

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March 23, 2026 6 min read

HL Shorts: What Hospitals Can Learn From Restaurants About the Patient Experience (2026)

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March 16, 2026 6 min read

Online reviews are becoming more important to patients in choosing their care: How to manage your online reputation in health care (2026)

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March 9, 2026 6 min read

O’Connor Hospital Receives 2025 Women’s Choice Award® as One of America’s Best Hospitals for ER Wait Times & Efficiency and Patient Experience

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March 2, 2026 6 min read

From Cost to Care: How Healthcare Teams Can Support Patient Experience and Practice Success (2026)

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February 23, 2026 6 min read

2026 MHA HR Conference to Feature Reputation Management Session

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